We have a No Quibble 90 days Returns Policy for either replacement or refund.  Goods must be returned undamaged including the original packaging free of any marks or tears.

For Orders placed by Architects and Interior Designers, we only accept returns for a faulty item. We do not offer SOR.

Returns postage is at the purchasers expense.

Please include your order number and a note stating whether you would like a refund or a replacement.

Our Returns address is:

Addison Ross 
Wooler Industrial Estate
Berwick Rd
Northumberland NE71 6AH     UK